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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julia Hetzel

February 12, 2026

5  out of  5
rating by Julia Hetzel
"Renters insurance, car insurance they have been given me great support ever since i moved to the states from Germany."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Essence Hugle

February 12, 2026

5  out of  5
rating by Essence Hugle
"I just want to thank Dylan for helping me get my windshield fixed! He has helped me and gave me great customer service and was really patient with guiding me through the steps for having someone fix my windshield! Thank you !"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Dylan Schaefer’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Crystal Ballew

February 11, 2026

5  out of  5
rating by Crystal Ballew
"Carley was great at helping me set up my benefits."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Dylan Schaefer’s Team! We deeply appreciate your kind words here in Greenville . "
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Shana Little

February 9, 2026

5  out of  5
rating by Shana Little
"Dylan was extremely helpful! This past summer he saved me $30+ a month on my car insurance. Dylan was also fast to respond and help me cancel my car insurance once I went car-free."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Greenville to know that you had such a wonderful experience with us here on State Farm Agent Dylan Schaefer’s Team."
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Jessica B.

February 2, 2026

5  out of  5
rating by Jessica B.
"I’ve been w/this office for years! They’re always willing to work through any questions or insurance needs that I have in a professional & caring manner. Carley is my go-to girl!"
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Meiliana Testerman

January 30, 2026

5  out of  5
rating by Meiliana Testerman
"Good price, good costumer service"
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kristi kay

January 27, 2026

5  out of  5
rating by kristi kay
"Naomi has been awesome! Helping me nonstop with two insurance plans. Thank you for the best customer service!"
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Christa Lynn Moore

January 27, 2026

5  out of  5
rating by Christa Lynn Moore
"Carley Dudley has been an incredible help in getting both my renters and car insurance this year. She is so responsive and such a great help in answering all of my questions! It’s such a relief to have someone you can trust and help you every step of the way!"
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Linda Croft

January 5, 2026

5  out of  5
rating by Linda Croft
"Forbes helped me change my renter’s policy quickly and professionally."
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Matt Garkusha

January 5, 2026

5  out of  5
rating by Matt Garkusha
"Dylan Schaefer State Farm has been awesome! I started using them when I started renting my apartment and used them for Renters Insurance. Dylan actually took the time to sit down with me for an hour and a half after they had already closed to just go over any questions I had about any of the services they offer. After a few months, I switched to them for my car insurance because it was much cheaper than my existing company that I'd been with for years! I eventually converted my Renters Insurance into Home Owners Insurance when I bought my home, and the process was super simple along the whole way. Customer service is absolutely top notch and when I call them I actually feel like the know who I am. I had a car accident, and they handled the claim quickly and with no hassle. I would recommend them to anyone for any insurance needs! Update: several years later, and still with Dylan and his team. They are a joy to work with, and always make sure that my family and I are taken care of. I consistently work with Forbes and she has done an incredible job of making sure I'm informed of any new deals or features they have available in making sure all of our things are protected. I would recommend this office to anyone looking for an informed, intelligent, and competent team to take care of you!"
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Michelle Rose

December 31, 2025

5  out of  5
rating by Michelle Rose
"I highly recommend Naomi Bergin with State Farm. She is wonderful to work with! She is very responsive, professional, and knowledgeable."
We responded:
"Thank you, Michelle, for sharing your positive experience with Naomi Bergin. It's great to hear that she has been responsive, professional, and knowledgeable in assisting you. Your recommendation means a lot, and we're glad to have been able to provide you with excellent service."
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Danielle Jasper

December 30, 2025

5  out of  5
rating by Danielle Jasper
"I’ve had my insurance through Dylan Schaefer since I moved to South Carolina and I’ve been very pleased with the service. I specifically would like to call out Naomi, who is always so prompt to respond to all my questions and is incredibly helpful!"
We responded:
"Thank you, Danielle, for sharing your positive experience with us. We're delighted to hear that you've been pleased with the service since moving to South Carolina. It's wonderful to know that Naomi has been prompt and helpful in addressing your questions. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Kristi Kay

December 30, 2025

5  out of  5
rating by Kristi Kay
"Just wanted to thank Naomi for her excellent service! She was very patient with me and explained all I needed to know. Thank you! Happy to do business with you!"
We responded:
"Thank you so much for sharing your experience with us. We're delighted to hear that Naomi provided you with excellent service and took the time to ensure all your questions were answered. Your satisfaction is our priority, and it's wonderful to know you're happy doing business with us. We appreciate your feedback and look forward to assisting you in the future!"
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Danielle holt

December 30, 2025

5  out of  5
rating by Danielle holt
"I had an excellent experience working with my State Farm agent, Matt, while getting life insurance set up for my daughter and myself. He was professional, patient, and took the time to clearly explain all of our options so I felt confident in my decisions. The process was smooth and stress-free, and they genuinely cared about making sure my family is protected. I truly appreciate the guidance and outstanding customer service. Highly recommend!"
We responded:
"Thank you, Danielle, for sharing your positive experience with Matt. It's wonderful to hear that he was able to provide professional and patient service while helping you set up life insurance for your family. Ensuring that you felt confident and informed in your decisions is a top priority for us. We're glad the process was smooth and stress-free for you. Your recommendation means a lot, and we're grateful for the opportunity to assist in protecting your family."
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Mary Helen Kelly

December 10, 2025

5  out of  5
rating by Mary Helen Kelly
"Carley was super helpful and responsive! Explained everything very well."
We responded:
"Thank you, Mary Helen, for sharing your positive experience with Carley. It's wonderful to hear that she was helpful and responsive, and that everything was explained clearly. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Phillip Brown

December 4, 2025

5  out of  5
rating by Phillip Brown
"The best and most efficient customer service I have ever received with an insurance company. Jenna has always helped me find the best solution for my needs! Highly recommend!"
We responded:
"Thank you, Phillip, for sharing your experience with us. It's wonderful to hear that Jenna has been able to assist you effectively and that you found our customer service to be the best and most efficient. Your recommendation means a lot, and we're grateful for your support."
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Mariah Price

December 4, 2025

5  out of  5
rating by Mariah Price
"My husband and I were moving and needed renters insurance. While I was adding that, I was asking for a quote on car insurance and we would end up saving so much money by switching so we made the switch. Ask for Carley! She is the BEST!"
We responded:
"Thank you, Mariah, for sharing your experience! It's wonderful to hear that Carley was able to assist you with both renters and car insurance, helping you save money in the process. We appreciate your trust in us during your move and are delighted to have you as part of our State Farm family. If you need any further assistance, feel free to reach out."
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Ro Mi

December 3, 2025

5  out of  5
rating by Ro Mi
"I’m very happy with State Farm. Forbes is very fast in responding and is very helpful with all questions."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Forbes has been responsive and helpful with your questions. We appreciate your feedback and are glad to know you're happy with our service. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
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Grace Gallagher

November 26, 2025

5  out of  5
rating by Grace Gallagher
"Carley Dudley was so incredibly helpful and kind in helping me set up my rental insurance. Being new to the area can be intimidating, but from the beginning Carley has been welcoming, patient, and extremely knowledgeable. She took the time to explain all my options clearly and helped me find the perfect policy for my needs. Her responsiveness and genuine care made everything so much easier during a hectic time. Thank you Carley and Dylan Schaefer team for making my experience seamless and stress-free!"
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear how Carley made your transition to the area smoother and helped you find the right rental insurance policy. We're delighted that her knowledge and care left such a positive impression during a busy time for you. Your feedback is greatly appreciated, and we're here to assist you whenever you need."
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Gary Reid

November 26, 2025

5  out of  5
rating by Gary Reid
"I would like to say Naomi has done a great job. Every time I have reached out to her, she has got me what I needed in a prompt and timely manner. Been a real joy to work with.."
We responded:
"Thank you for sharing your positive experience with Naomi. It's wonderful to hear that she has consistently provided you with prompt and efficient service. Your feedback is greatly appreciated, and we're delighted to know that working with her has been a joy for you. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
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Stephanie

November 26, 2025

5  out of  5
rating by Stephanie
"I had a such a simple and nice experience with obtaining renters insurance with Naomi. She is absolutely great and is the sweetest individual. She was able to help me with my requests and get me exactly what I needed, without any worry of the millions of questions I had. She is the reason I continue to stay State Farm, because of how easy the process was and how welcoming she is. I would definitely recommend anyone to ask for Naomi when needing assistance! 😊"
We responded:
"Thank you, Stephanie, for sharing your experience with us. It's wonderful to hear that Naomi was able to assist you so effectively and make the process smooth and welcoming. Your recommendation means a lot, and we're delighted to know that Naomi's service has made such a positive impact. We appreciate your continued trust in us for your insurance needs."
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Randy Smith

November 25, 2025

5  out of  5
rating by Randy Smith
"Recently switched over to State Farm with the Dylan Schaefer team here in Greenville and couldn’t be more pleased. Not only was the price and coverage of my homeowners and auto policies excellent, the customer care is outstanding…especially with Jennifer Miller. Highly recommend!"
We responded:
"Thank you, Randy, for sharing your positive experience with our team in Greenville. It's wonderful to hear that you're pleased with the pricing and coverage of your policies. We're especially glad that Jennifer's customer care made a great impression. Your recommendation means a lot to us, and we're here to assist you whenever you need."
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Ryan Thackray

November 10, 2025

5  out of  5
rating by Ryan Thackray
"Really appreciate the personalized customer service provided by Dylan Schaefer State Farm. Dylan, Forbes, and the rest of the team take care of you and make handling claims and inquiries simple. Exactly what you look for in an insurance provider!"
We responded:
"Thank you, Ryan, for sharing your positive experience with us. It's wonderful to hear that you appreciate the personalized service from the team. We're delighted to know that handling claims and inquiries has been straightforward for you. Your feedback is greatly valued and motivates us to continue providing the best service possible."
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Amy Elisabeth Mills

November 7, 2025

5  out of  5
rating by Amy Elisabeth Mills
"Matt has been very helpful. He was easy to work with by phone and email. I was very happy with my interaction with him."
We responded:
"Thank you, Amy, for sharing your positive experience with Matt. It's wonderful to hear that he was able to assist you effectively over the phone and email. Your satisfaction is important to us, and we're glad to know you were happy with the interaction. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Diane Capano

October 30, 2025

5  out of  5
rating by Diane Capano
"Jennifer Miller was absolutely wonderful in helping me obtain my renters and auto insurance. I am a new resident of South Carolina. She went out of her way to explain and help me with both and went that extra step. She emailed me a checklist of everything I need to do, regarding my vehicle now that I’m living in South Carolina…many steps. Her kindness is beyond appreciative and so thoughtful. Also, I’d like to mention Naomi Bergin. I needed to reach out most recently, regarding my renters insurance ,and she was absolutely wonderful in assisting me. The issue was on the management side of my complex and had nothing to do with the insurance company, and she acted quickly for me. I am very appreciative of her help with that. It was such a pleasure working with both Jennifer and Naomi!"
We responded:
"Thank you so much for sharing your experience with Jennifer. It's wonderful to hear how she went above and beyond to assist you with your renters and auto insurance needs as you settled into South Carolina. We are delighted to know that her thoroughness and kindness made the process smoother for you. Your feedback is greatly appreciated, and we’re glad to have Jennifer as part of our team."