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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Payton Henderson

June 9, 2023

5  out of  5 rating by Payton Henderson
"Best person/place to get renters insurance from! Very affordable and you can't beat Dylans customer service :)"

Mary Gleason

June 5, 2023

5  out of  5 rating by Mary Gleason
"I had the pleasure of talking to Naomi Bergin regarding an auto quote. She was fantastic. Took her time to throughly answer all of my questions. Her comprehensive answers certainly enlightened my limited knowledge. Naomi did a splendid job of adding to my understanding. I would highly recommend Dylan Schaefer's office for any kind of insurance quotes or questions. Thank you Naomi."

Raul Molina

May 25, 2023

5  out of  5 rating by Raul Molina
"They are always helpful and responsive."

Kaitlin Lofland

May 23, 2023

5  out of  5 rating by Kaitlin Lofland
"Great experience! Spoke to Naomi about switching my policy from a different agency out of state to their agency here in Greenville and she was absolutely fantastic! Very friendly and helpful explaining everything I needed to know and matching my new policy to my old one. Definitely recommend this agency and working with their kind and helpful agents!"

Sarah Gassman

May 22, 2023

5  out of  5 rating by Sarah Gassman
"I had a renters insurance policy with Dylan from 2022-2023. The coverage was thorough and the price was fantastic! I had to switch to a different company for family reasons but the service here was incredibly swift and helpful when I needed to cancel my policy as well! I would definitely recommend this office for rental insurance especially if you are new to renting or don't know what kind of coverage you need. They are very kind and helpful!"

Hakeem Brown

May 17, 2023

5  out of  5 rating by Hakeem Brown
"Sarah was exceptional! She gave us a great experience!!"

Kimberly Cisson

April 28, 2023

5  out of  5 rating by Kimberly Cisson
"This group is excellent to work with. They handle our personal and business insurance. Very prompt and willing to help with anything we need. I would recommend them to anyone."

Ted Nathan

April 28, 2023

5  out of  5 rating by Ted Nathan
"Just recently moved to Greenville, SC area and the Dylan Schaefer State Farm Agency , especially, Jennifer Miller gave me incredible service while setting me up with car and renters insurance. Very knowledgeable and walk me through all the fine details.....Many thanks, Jenna!"

George Smith

April 28, 2023

5  out of  5 rating by George Smith
"Customer service continues to be #1 with Dylan Schaefer State Farm! They follow customer service protocol with reminders and follow-up, give you the best price and coverage for your situation, and are willing to spend time on doing some fact-finding for any coverage you may have had with them in the past. They will walk that second mile WITH you! If you are looking for great service, a fair price, and the coverage you need for your situation don't hesitate to contact Dylan Shaefer State Farm. Customer service Is #1 with Dylan Schaefer! He's built a strong team that consistently provide reminders through text messages, emails, and phone calls to ensure that you are covered! He also insures you with coverage that matches your particular set of circumstances or needs, at least cost, and which gives you the greatest value for your money."

Natalie Rech

April 24, 2023

5  out of  5 rating by Natalie Rech
"Naomi provided quick and sufficient service! She answered any questions I had, and resolutions to a quick name fix was fast and easy."

Mike Moss

April 17, 2023

5  out of  5 rating by Mike Moss
"I have been working with this agency since I relocated to South Carolina 5 years ago. I've always had very positive experiences with them. Recently Sarah Beth Anderson was very helpful as I sold 2 vehicles and purchased a new car. She was available when I walked in last week and also on the spot on a Saturday morning as I completed a sale. She is professional and extremely courteous as well as making sure I had the correct documents immediately."

Connie Leppard

March 31, 2023

5  out of  5 rating by Connie Leppard
"The team is always willing to handle our frequent car changes in a helpful quick way! Very pleased with this agency and their customer care!"

Nate Emery

March 30, 2023

5  out of  5 rating by Nate Emery
"We have been very impressed with Dylan and his whole team at SF. They're personable, knowledgeable, and available. We have several types of insurance through them, and Dylan took the time to walk through each individual circumstance and explain what options would work best for our unique needs. Highly recommend!"

Karsen Peters

March 30, 2023

5  out of  5 rating by Karsen Peters
"Phenomenal customer service! They easily explain the different policies and how everything works. Erica was great in helping me set up automobile insurance the same day I purchased my vehicle. 10/10 recommend."

Design & Schematics

March 28, 2023

5  out of  5 rating by Design & Schematics
"Informative and efficient :)"

David Schafer

March 23, 2023

5  out of  5 rating by David Schafer
"Have now worked with Erika at Dylan Schaefer's State Farm office for over 4 years. Fantastic to work with and always follows up as promised Look forward to expanding our policies with Her"

Annabel Bergin

March 21, 2023

5  out of  5 rating by Annabel Bergin
"Dylan and his team at State Farm are so helpful! Naomi switched my insurance to SC in record time! She also helped me save money by providing renters insurance as well. So professional! And explained everything very patiently and precise. Highly recommend!"

matthew pegram

March 21, 2023

5  out of  5 rating by matthew pegram
"I have been working with Sarah Anderson for the past month and she has been so helpful with me. I would recommend switching to their firm as soon as you can. She is so quick to help and respond and respectful."

Courtney Eidson

February 27, 2023

5  out of  5 rating by Courtney Eidson
"I cannot say enough positive things about Dylan and his team, particularly Kira! They are wonderful to work with. Their response time and guidance is extremely appreciated. If you're looking for an insurance agent and team that truly cares about you, this is the one! I highly recommend Dylan and his team!"

Audrey Bell

February 7, 2023

5  out of  5 rating by Audrey Bell
"These guys are so helpful and super prompt in their communication. I had the pleasure of working with Jenna (Jennifer) and she was great to work with."

carrie thompson

January 20, 2023

5  out of  5 rating by carrie thompson
"I originally began my business with Dylan Schaefer/State Farm insurance when getting renters insurance for my daughter. Erica was so amazing and helpful. I recently have added auto insurance and again Erica made it so easy and was so helpful and always got right back to me with answers to any questions I had. I look forward to continuing business with them. :)"

Kristen Hall

January 12, 2023

5  out of  5 rating by Kristen Hall
"Dylan Schaefer State Farm Insurance is the way to go!!! Sarah Beth helped me navigate both auto and renter's insurance in a matter of minutes. She was extremely professional and also very kind. The rates are very affordable, and the service is amazing! Would highly recommend!"

Amanda Phillips

January 9, 2023

5  out of  5 rating by Amanda Phillips
"Switched to them last year. Quite happy! Even the agent himself answered my online request after hours."

Jeffrey Holy

January 4, 2023

5  out of  5 rating by Jeffrey Holy
"Have been with Dylan Schaefer State Farm for going on 7 years now and have enjoyed every minute of it. Every person I have worked with, Jenna especially, has been super polite, helpful, and timely in any and every request or question that I have had. Looking forward to working with them for many more years."

Rachel Berry

December 30, 2022

5  out of  5 rating by Rachel Berry
"Erica with Dylan Schaefer State Farm was so helpful with helping me set up my life insurance policy! Would highly recommended her and this agency!"