State Farm® Insurance Agent Dylan Schaefer

"We've been with Dylan's office for a couple years now and they've been amazing the whole time. Great communication, super easy to work with."

"Irina was absolutely spectacular! She was incredibly professional, knowledgeable, and attentive throughout the entire experience. She went above and beyond to make sure everything was explained clearly and that all my questions were answered. Her genuine willingness to help and exceptional customer service made the entire process seamless. State Farm is fortunate to have someone like Irina representing their team. Highly recommend working with her!"

"Carley Dudley made our experience not only wonderful, but easy!! Thank you!!"

"Couldn’t be happier with my commercial auto provider. Had an issue this morning and it was taken care of immediately. Great people right here."

"I have used this agency for my insurance needs for the last 5 years. Forbes Lathbury is always responsive and a great communicator. Thank you for the great service!!! Highly recommended!"

"Naomi was super helpful at getting my renter's insurance set up. She answered all my questions and worked very quickly! Very happy to work with her!"

"Great experience, thank you Naomi and Dylan!"

"I just got off the phone with Irina at State Farm, and I have to say she was absolutely amazing! She was very helpful, patient, and made sure I understood everything. She answered all of my questions and made the whole experience easy and stress free. I really appreciate the great customer service and how professional and friendly she was. State Farm is lucky to have someone like Irina!"

"I recently started using State Farm for renter insurance but between their rates and customer service I decided to also use them for car insurance too. Carley has been very helpful and patient with my husband and I through the process and was able to answer any concerns and questions we had. Would def recommend."

"We worked with Dylan’s office on switching from one State Farm agent to another. They were so accepting and took care of everything we needed them to. In addition to that we took out a new homeowners plan on our house we purchased Matt Mahomes was absolutely wonderful with giving us details and insight. We obtain their policy. And could never be happier will not ever leave Dylan Schaffer office!"

"I've never had any issues with this company.Although I've never had to file a claim either.So but I appreciate them"

"We overlooked out autopay set up which resulted in a past due payment over the weekend. This left us uncertain as to whether or not our coverage would lapse. We reached out to Dylan via email and did not expect to hear back on a Sunday. However, Dylan replied right away. He set our minds at ease allowing us to continue our weekend as planned and gave us certainty that we were covered. On Monday morning Forbes contacted us and had us set on autopay in minutes. We are so grateful to have, not only a great State Farm Agent but a TEAM that works together to meet our needs."

"Carley is exceptional. She is easy to work with, thorough and explains your options clearly and without bias"

"Love how easy and convenient the process was. Everyone was super nice!"

"Disappointed in my customer service experience I had recently . I’ve had my insurance policy here for 6 years and have maybe called the office 3 times during that time . The one time I’m making an adjustment to my policy the lady is extremely rude and not helpful. She made me feel like I was inconveniencing here , very disappointed. I use to recommend this branch when I worked directly
Onsite to my future move ins but don’t think I would recommend them to anyone else ."

"I have had the pleasure of working with Forbes in my recent renters insurance policy. They have been incredibly helpful and efficient in both their support and their response time! Thank you!"

"Irina went above and beyond to answer my questions and explain coverage options!"

"Irina is an excellent agent. She is knowledgeable, patient, and took the time to explain all of my options so I could choose the coverage that best fit my needs. She's always quick to respond to any questions I have."

"I worked with Naomi from this office and she has been a great aid in helping me with my renters insurance policy. I really appreciate her hard work!"

"I always have such a great experience with Dylan Schaefer when being assisted with different matters regarding my policy. His response time when getting back to any inquiries or concerns I may have is always promp and his professionalism is exceptional. I can always count on Dylan when I need clarification or guidance on specifics and his customer service is impeccable. Thanks Dylan for being a 5 star agent!

-Jessica"

"This team was very friendly and attentive to me and they knew exactly what my needs were. And helped my every step of the way thank you so much Matt!"

"Just bought a new truck and received answers to all of my questions in a timely manner - great service and thank you for helping me Forbes!"

"I love my local State Farm Agency. Dylan Schaefer and team are knowledgeable and super friendly. Every time I call, its as if I'm family and they have genuine care and concern when communicating. Highly recommend them for your insurance needs."

"Naomi was a pleasure to work with. She took time out to explain everything to me in detail. She went over and beyond with her customer service. Couldn't ask for a better representative!!! She made me feel heard...A++++!!!"

"Just moved down to SC, and Naomi was very helpful with making the transition smooth. She is very easy to work with and communicates very well."