State Farm® Insurance Agent Dylan Schaefer

"Jackie helped me solve a rather strange request. She could have easily blew me off, but instead she listened, understood what I needed and took care of it. Her customer service was superior! I would highly recommend her and this office!"

"We worked with Dylan’s office on switching from one State Farm agent to another. They were so accepting and took care of everything we needed them to. In addition to that we took out a new homeowners plan on our house we purchased Matt Mahomes was absolutely wonderful with giving us details and insight. We obtain their policy. And could never be happier will not ever leave Dylan Schaffer office!"

"I've never had any issues with this company.Although I've never had to file a claim either.So but I appreciate them"

"We overlooked out autopay set up which resulted in a past due payment over the weekend. This left us uncertain as to whether or not our coverage would lapse. We reached out to Dylan via email and did not expect to hear back on a Sunday. However, Dylan replied right away. He set our minds at ease allowing us to continue our weekend as planned and gave us certainty that we were covered. On Monday morning Forbes contacted us and had us set on autopay in minutes. We are so grateful to have, not only a great State Farm Agent but a TEAM that works together to meet our needs."

"Carley is exceptional. She is easy to work with, thorough and explains your options clearly and without bias"

"Love how easy and convenient the process was. Everyone was super nice!"

"Disappointed in my customer service experience I had recently . I’ve had my insurance policy here for 6 years and have maybe called the office 3 times during that time . The one time I’m making an adjustment to my policy the lady is extremely rude and not helpful. She made me feel like I was inconveniencing here , very disappointed. I use to recommend this branch when I worked directly
Onsite to my future move ins but don’t think I would recommend them to anyone else ."

"I have had the pleasure of working with Forbes in my recent renters insurance policy. They have been incredibly helpful and efficient in both their support and their response time! Thank you!"

"Irina went above and beyond to answer my questions and explain coverage options!"

"Irina is an excellent agent. She is knowledgeable, patient, and took the time to explain all of my options so I could choose the coverage that best fit my needs. She's always quick to respond to any questions I have."

"I worked with Naomi from this office and she has been a great aid in helping me with my renters insurance policy. I really appreciate her hard work!"

"I always have such a great experience with Dylan Schaefer when being assisted with different matters regarding my policy. His response time when getting back to any inquiries or concerns I may have is always promp and his professionalism is exceptional. I can always count on Dylan when I need clarification or guidance on specifics and his customer service is impeccable. Thanks Dylan for being a 5 star agent!

-Jessica"

"This team was very friendly and attentive to me and they knew exactly what my needs were. And helped my every step of the way thank you so much Matt!"

"Just bought a new truck and received answers to all of my questions in a timely manner - great service and thank you for helping me Forbes!"

"I love my local State Farm Agency. Dylan Schaefer and team are knowledgeable and super friendly. Every time I call, its as if I'm family and they have genuine care and concern when communicating. Highly recommend them for your insurance needs."

"Naomi was a pleasure to work with. She took time out to explain everything to me in detail. She went over and beyond with her customer service. Couldn't ask for a better representative!!! She made me feel heard...A++++!!!"

"Just moved down to SC, and Naomi was very helpful with making the transition smooth. She is very easy to work with and communicates very well."

"This location is very convenient and I always leave with a great experience. Jennifer Miller is thorough in answering any questions I have, and she approaches everything in a very understandable fashion. Overall I am very satisfied with my decision in choosing State Farm!"

"Muchas gracias por el servicio, me pareció un excelente servicio. Logré ahorrar mucho dinero y el servicio y explicación de Wendy Sanabria me resultó muy buena. Me pareció un excelente servicio. Muchas gracias."

"Carley is amazing! She’s so kind and makes the process of getting set up with a plan super easy and painless!"

"I would like to leave a review about my experience working with Irina Krechko. Me and my family were with State Farm for an extended time but only starting to be taken care of by Irina we realised how important it is to have a right agent who pays attention to every small detail. She truly cares about each client of hers, she takes time to explain clearly about what would work best, she would give a call in case of any questions/updates/delayed payment you name it. I could not to recommend her more if you want to have decent reliable hardworking insurance agent. Thank you, Irina!"

"Matt is always so helpful and responds quickly with all my answers."

"Definitely recommend this office for your insurance needs. Jackie has been very helpful, she is always very attentive to our questions. Anytime I have an issue with my bill she looks right in to it and explains it very in detail, making it easier for me to understand. She also speaks Spanish which is a plus! 10/10 service, I’m very pleased."

"Хочу поблагодарить Ирину Кречко за помощь со страховкой на мой автомобиль. Ирина всегда быстро отвечает на сообщения, подробно объясняет все вопросы и помогает найти лучшее решение.

С ней очень легко и приятно общаться. Она внимательная, доброжелательная и действительно переживает за своих клиентов. В наше время очень редко встречаются люди, которые так ответственно относятся к своей работе.

Спасибо, Ирина, за ваш профессионализм, терпение и помощь! От всей души рекомендую вас всем, кто ищет надежного страхового агента."

"Forbes is great!"