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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Thackray

November 10, 2025

5  out of  5
rating by Ryan Thackray
"Really appreciate the personalized customer service provided by Dylan Schaefer State Farm. Dylan, Forbes, and the rest of the team take care of you and make handling claims and inquiries simple. Exactly what you look for in an insurance provider!"
We responded:
"Thank you, Ryan, for sharing your positive experience with us. It's wonderful to hear that you appreciate the personalized service from the team. We're delighted to know that handling claims and inquiries has been straightforward for you. Your feedback is greatly valued and motivates us to continue providing the best service possible."
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Amy Elisabeth Mills

November 7, 2025

5  out of  5
rating by Amy Elisabeth Mills
"Matt has been very helpful. He was easy to work with by phone and email. I was very happy with my interaction with him."
We responded:
"Thank you, Amy, for sharing your positive experience with Matt. It's wonderful to hear that he was able to assist you effectively over the phone and email. Your satisfaction is important to us, and we're glad to know you were happy with the interaction. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Diane Capano

October 30, 2025

5  out of  5
rating by Diane Capano
"Jennifer Miller was absolutely wonderful in helping me obtain my renters and auto insurance. I am a new resident of South Carolina. She went out of her way to explain and help me with both and went that extra step. She emailed me a checklist of everything I need to do, regarding my vehicle now that I’m living in South Carolina…many steps. Her kindness is beyond appreciative and so thoughtful. Also, I’d like to mention Naomi Bergin. I needed to reach out most recently, regarding my renters insurance ,and she was absolutely wonderful in assisting me. The issue was on the management side of my complex and had nothing to do with the insurance company, and she acted quickly for me. I am very appreciative of her help with that. It was such a pleasure working with both Jennifer and Naomi!"
We responded:
"Thank you so much for sharing your experience with Jennifer. It's wonderful to hear how she went above and beyond to assist you with your renters and auto insurance needs as you settled into South Carolina. We are delighted to know that her thoroughness and kindness made the process smoother for you. Your feedback is greatly appreciated, and we’re glad to have Jennifer as part of our team."
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Leith Al-Nazer

October 30, 2025

5  out of  5
rating by Leith Al-Nazer
"I recently moved from Maryland to Greenville, SC, and Naomi Bergin has been so helpful with getting my auto insurance, etc. moved over from the Maryland to South Carolina. I have called her probably at least ten times, and she has always been very kind and helpful, even when I sometimes asked her the same question multiple times because I had so many things going on with the move and had forgotten what she had previously told me. She has been really great with providing all the information I needed!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear how Naomi was able to assist you during your move from Maryland to Greenville, SC. We understand how stressful moving can be, and we're glad she could provide the support and information you needed. Your feedback is greatly appreciated, and we're delighted to know that Naomi's service made the transition smoother for you."
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Cameron Craig

October 29, 2025

5  out of  5
rating by Cameron Craig
"Naomi made the process so easy! She was quick, helpful, and super friendly — such a pleasure to work with."
We responded:
"Thank you, Cameron, for sharing your experience with us! It's wonderful to hear that Naomi made the process easy and enjoyable for you. We appreciate your feedback and are delighted to know that you found her quick, helpful, and friendly. Your satisfaction is important to us, and we're glad we could provide you with a positive experience."
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Tricia Williams

October 29, 2025

5  out of  5
rating by Tricia Williams
"Naomi Bergin is great with customer service. Very friendly & well mannered. Also, quick to respond to questions & needs."
We responded:
"Tricia, Thank you for the wonderful review and trusting our team with your Insurance needs. "
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Anisha Patel

October 23, 2025

5  out of  5
rating by Anisha Patel
"I have purchased both renters and auto insurance through Dylan Schaefer State Farm this year. I feel like I’ve gotten a way better deal with them than I would have gotten with any other company. My experience has been positive with no complaints. Special thanks to Carley for making the whole process easy and seamless! She has been so kind and helpful in walking me through my insurance purchases and answering all of my questions."
We responded:
"Thank you for sharing your experience, Anisha. It's wonderful to hear that you feel you've received a great deal on your renters and auto insurance. We're pleased to know that Carley made the process easy and seamless for you. Your positive feedback is greatly appreciated, and we're here to assist you with any future needs."
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Katie Layton

October 23, 2025

5  out of  5
rating by Katie Layton
"All the girls that work there are always so nice and quick to help! They do such a great job!"
We responded:
"Thank you, Katie, for sharing your positive experience! It's wonderful to hear that our team has been helpful and efficient in assisting you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Victor Reyes

October 22, 2025

1  out of  5
rating by Victor Reyes
"They just get my car out the policy don't get this crap insurance .."
We responded:
"Victor, We are not sure what this is in reference to. Please give us a call in the office and we can assist you further. "
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Nick Romyns

October 14, 2025

5  out of  5
rating by Nick Romyns
"Working with Dylan Schaefer's office and his team has been a great experience. Matt Moehlman assisted us with several items, and made the process very simple and streamlined. Matt was very professional and easy to work with."
We responded:
"Thank you, Nick, for sharing your positive experience with Dylan Schaefer's office. It's wonderful to hear that Matt Moehlman was able to assist you effectively and make the process smooth. Your feedback is greatly appreciated, and we're glad to know that our team's professionalism and approach met your expectations."
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Nikki Palmer

October 3, 2025

5  out of  5
rating by Nikki Palmer
"I have been with this Agency for awhile now. I have never had any problems or issues with my insurance with them. Forbes has been very helpful with everything that I needed. I would recommend State Farm to anyone that needs insurance coverage."
We responded:
"Thank you, Nikki, for sharing your positive experience with our agency. It's wonderful to hear that Forbes has been helpful and that you've had a smooth experience with your insurance needs. Your recommendation means a lot to us, and we're grateful for your trust and support."
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Nicolas Burrola

October 1, 2025

5  out of  5
rating by Nicolas Burrola
"I had a great, easy experience obtaining insurance. Naomi was very responsive and helpful! Great work"
We responded:
"Thank you, Nicolas, for sharing your experience. It's wonderful to hear that Naomi was responsive and helpful during your insurance process. Your feedback is greatly appreciated, and we're glad to know you had a smooth experience."
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Alexa Friedman

September 30, 2025

5  out of  5
rating by Alexa Friedman
"Working with Naomi was a seamless process from start to finish. She responded quickly, made everything easy to understand, and helped me get the best coverage for both my auto and homeowners policies."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Naomi provided you with such excellent service and made the process smooth and understandable. We're glad she could assist you in finding the best coverage for your needs. Your feedback is greatly appreciated."
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Stephen Glenn

September 30, 2025

5  out of  5
rating by Stephen Glenn
"I recently reached out to add an additional policy to my home policy. Naomi was very prompt and professional and she helped me tremendously. Thanks!"
We responded:
"Thank you, Stephen, for sharing your experience. It's wonderful to hear that Naomi was able to assist you promptly and professionally with adding an additional policy. Your feedback is greatly appreciated, and we're glad to have been able to help you with your insurance needs."
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Ronnie McCarrell

September 10, 2025

5  out of  5
rating by Ronnie McCarrell
"Forbes Decubellis went above and beyond for us! When our policy was at risk of being cancelled, she personally advocated with the underwriting company to keep us covered. She kept us informed, provided guidance, showed genuine care, and fought for us every step of the way. Thanks to her, we have peace of mind knowing our home and family are protected. Thank you for going above and beyond for us."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear how Forbes went above and beyond to ensure your policy remained in place. Her dedication to keeping you informed and advocating on your behalf truly reflects our commitment to providing exceptional service. We're delighted to know you have peace of mind regarding your home and family's protection. Your feedback is greatly appreciated."
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ak kolesnyk

September 5, 2025

5  out of  5
rating by ak kolesnyk
"Matt Moehlman was awesome. He broke down everything that we needed for the purchase of our new home and got us the best deal! Definitely one of the top tier State Farm agents in the southeast!!! He embodies everything that State Farm stands for when it comes to customer care !!!!"
We responded:
"Thank you for sharing your experience with Matt. It's wonderful to hear how he was able to assist you with your new home purchase and secure the best deal. We take pride in our team's dedication to customer care, and your feedback reaffirms our commitment to providing exceptional service. Your kind words mean a lot to us."
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Patisela and Lesley Alegria

September 4, 2025

5  out of  5
rating by Patisela and Lesley Alegria
"Super helpful and very responsive!"
We responded:
"Thank you, Patisela and Lesley, for your wonderful feedback! It's great to hear that you found our team super helpful and responsive. Your satisfaction is our priority, and we appreciate your support. If there's anything else we can assist you with, feel free to reach out."
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Kate Childs

August 29, 2025

5  out of  5
rating by Kate Childs
"Working with Carley at State Farm has been the most pleasant experience. She is hardworking and focused and has made it so easy to obtain my renters insurance! I’m so thankful! Everyone come to this office!"
We responded:
"Thank you, Kate, for sharing your positive experience with Carley at our office. It's wonderful to hear that she made the process of obtaining your renters insurance so smooth and enjoyable. Your recommendation means a lot to us, and we're grateful for your support."
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Janer Gardo

August 28, 2025

5  out of  5
rating by Janer Gardo
"Matt was wonderful to work with. I would recommend to anyone. I just changed to him & he made the transition very smooth."
We responded:
"Thank you, Janer, for sharing your experience with Matt. It's great to hear that the transition went smoothly and that you would recommend our services. Your feedback is truly appreciated, and we're glad to have you with us."
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Michael Sniezek

August 18, 2025

5  out of  5
rating by Michael Sniezek
"Dylan has been doing a great job helping out Non-profit animal rescue with our insurance needs and coverages! They are great and help support us in many ways!"
We responded:
"Thank you, Michael, for sharing your positive experience. It's wonderful to hear that our team has been able to assist your non-profit animal rescue with your insurance needs. Supporting organizations like yours is important to us, and we're glad to be a part of your efforts. Your feedback is greatly appreciated!"
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Touhami Melha

August 17, 2025

5  out of  5
rating by Touhami Melha
"Naomi was great! She went above and beyond to help us get insurance."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Naomi provided exceptional service and went above and beyond to assist you with your insurance needs. We truly appreciate your feedback and your perfect rating. Your satisfaction is our priority, and we're glad to have been able to help."
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Tom Sandifer

August 5, 2025

5  out of  5
rating by Tom Sandifer
"I can’t say enough good things about Dylan Schaeffer insurance company. Anytime I have a problem, they immediately take care of it. I recently spoke to Forbes and she was awesome. She handled the problem immediately within an hour. It was awesome."
We responded:
"Thank you, Tom, for sharing your positive experience with us. It's wonderful to hear that our team, especially Forbes, was able to assist you promptly and effectively. We appreciate your kind words and your trust in our services. Your satisfaction is our top priority, and we're here whenever you need us."
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Brian Disher

July 31, 2025

5  out of  5
rating by Brian Disher
"Always so helpful and easy to work with! Has been very helpful with all of our needs!"
We responded:
"Thank you for the kind words, Brian! We strive to make working with us a seamless and positive experience. Let us know if there's anything else we can assist you with."
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Daniel Salazar Castrillon

July 31, 2025

5  out of  5
rating by Daniel Salazar Castrillon
"Muy buena atencion."
We responded:
"Gracias por compartir tu experiencia. Nos alegra saber que recibiste una atención excelente. Siempre estamos aquí para ayudarte con tus necesidades de seguros."
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Alex Trentini

July 31, 2025

5  out of  5
rating by Alex Trentini
"Dylan and his team, especially Naomi B, have been wonderful to work with over the past few years. I've worked with them for multiple types of policies and they've always been super responsive to my needs and questions."
We responded:
"Thank you, Alex, for sharing your experience with us. It's fantastic to hear that Dylan and the team, particularly Naomi B, have been able to meet your needs and provide responsive service over the years. Your feedback is greatly appreciated and motivates us to continue delivering the best possible service."